Refund Policy

Last Updated: February 10, 2026

Thank you for purchasing from GPLBin (https://gplbin.com).

We offer a full money-back guarantee for all purchases made on our website. If you are not satisfied with the product that you have purchased from us, you can get your money back no questions asked, subject to the terms and conditions listed below.

1. Digital Goods Policy

Since we offer non-tangible, irrevocable digital goods, we do not generally issue refunds after the purchase is made, which you acknowledge prior to purchasing any product on our website. You have the responsibility to understand the functionality and features of the product before purchasing.

2. Eligibility for Refund

We WILL grant a refund under the following circumstances:

Product is “Broken” or Corrupted: The downloaded file is damaged and cannot be used.
Product Does Not Work: The product has a critical error or bug that prevents it from functioning, and our support team cannot fix it within a reasonable time (48 hours).
Item Not as Described: The product is materially different from the item description or preview.
Duplicate Purchase: You accidentally purchased the same product twice.

3. Non-Refundable Scenarios

We WILL NOT grant a refund under the following circumstances:

No License Keys: You are asking for a license key or purchase code. As stated in our Terms & Conditions, we do not provide license keys. All products are GPL and pre-activated or do not require activation to function.
Changed Mind: You simply changed your mind or decided you do not need the product anymore.
Lack of Expertise: You do not have the sufficient technical knowledge to install or configure WordPress, the theme, or the plugin.
Incompatibility: The product is not compatible with your specific hosting environment (e.g., old PHP version) or conflicts with other 3rd party plugins you are using.
Abuse: We reserve the right to refuse refunds to users who we believe are abusing our refund policy (e.g., buying, downloading, and immediately requesting a refund).

4. Refund Timeframe

You must submit your refund request within 14 days of your purchase. Requests made after 14 days will not be processed.

5. How to Request a Refund

To request a refund, please contact us via email or our contact form with the following details:

Order ID.
Name of the Product.
Detailed reason for the refund request (including screenshots of errors if applicable).

Please email your request to: [email protected]

6. Processing Refunds

Once your request is received and inspected, we will send you an email to notify you that we have received your request. We will also notify you of the approval or rejection of your refund.

If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within 5-10 business days.

7. Late or Missing Refunds

If you haven’t received a refund yet:

Check your bank account again.
Contact your credit card company; it may take some time before your refund is officially posted.
If you’ve done all of this and you still have not received your refund yet, please contact us.